Matthew Curtis

As we enter the final month of 2020 inevitably we will be reflecting and reviewing the year that's been and looking towards the new year..

It's been a year without comparison for us all due to the pandemic, if you haven't been touch by the virus, then without doubt your life and business will have been touched by the containment measures that have been taken by government. You may or may not have been able to receive some mitigation from the raft of support packages put in place. Your business may or may not have delivered the results you had planned for in terms of hard £ metrics, but what condition are you, your people and your business in to face 2021?

In your appraisal of 2020 make time to consider not only how your £ capital has fared but importantly how your human capital has fared.

Hopefully throughout the year you have managed to stay close to your people & teams, never accepting that working remotely being on furlough meant becoming remote & distant. It's well researched and documented that humans thrive when they have a sense of purpose, feel they are part of something bigger than themselves and their contribution is valued.

In the VUCA (volatile, uncertain, complex & ambiguous) world that we live in creating & communicating a clear vision for your organisation, so that every team member can feel a part of something bigger, have a sense of purpose and know that their personal contribution is important - can provide greater certainty and improve well-being as well as performance.

In your review of 2020, how well did you keep people engaged, informed & feeling that they had a purpose & a valuable contribution to make to the business? Were they included in shaping new plans & ways of working... or did time pressures mean that they weren't consulted as you would have liked?

Were the decisions & the communications that you made truly consistent with the vision, values & culture of your organisation that you are striving for? If you believe they were intended to be ... have you checked that's how they were received? Do you have the courage to find out & can your people let you know the truth without fear of repercussions? These are some of the searching questions that you might need to ask & answer.

How can you set up your people, teams & business up for a successful 2021, harnessing all the learnings of 2020, to be a more resilient organisation, better equipped to withstand the challenges ahead?

Does your organisation have the neurodiversity (or if yours is a micro business are you) to effectively put in place systems & processes to mitigate the damage caused by negative events (business continuity planning).

Are you working to optimise current operations to eek out a competitive edge versus the competition or to secure and additional % point of margin (continuous improvement/lean thinking).

Are you spending time & resource on imagining new futures and creating new products & services to satisfy the needs of customers or to solve the problems that exist in those new futures? (Creating / innovating) and are you empowering your people and teams to deal with the challenges of today from your existing markets, responding to customer feedback, reacting to competitive pressure & threats, are your team effectively deployed, empowered, engaged & equipped with the tools & tactical thinking to maximise the return on the moment. (empowered teams)

M4C is working with businesses & leaders, helping them to assess their organisational resilience, create more robust plans & strategies for the future. Coaching leaders and owners in creating and communicating their vision & roadmap for the coming years & to build the capacity to deliver the vision.
by PH795074 2 February 2026
Across the last 18 months, we’ve spoken with more than 70 founders, directors, senior managers and emerging leaders across UK SMEs and mid‑market organisations. Different industries. Different stages of growth. Different cultures. Yet the same leadership challenges surfaced again and again. These insights aren’t theoretical. They’re real, repeated, and shaping the future capabilities of organisations trying to scale. Below, we share the four most prominent leadership trends that emerged — and what businesses can do to address them. 1. The Leadership Development Gap Is Wider Than Ever One of the clearest trends is this: Leaders are promoted early but developed late. Many take on their first leadership role before 30. Yet they often don’t receive meaningful training, mentoring or coaching until after 40. That means a decade of: Learning through trial and error Relying on inherited habits (often from poor managers) Inconsistent decision‑making Teams absorbing the cost of avoidable mistakes This “sink or swim” approach creates predictable problems: ⚠️ High turnover ⚠️ Misaligned behaviours ⚠️ Poor communication ⚠️ Burnout for talented individuals “figuring it out” alone. The good news? This gap is entirely solvable with structured development pathways — ones that begin the moment someone shows leadership potential, not after they’ve already struggled in the role. 2. Change Isn’t the Problem — Uncertainty Is While every organisation is grappling with change, the real challenge leaders face is leading people through it. Across hundreds of comments, a consistent message emerged: People don’t resist change. They resist feeling unprepared for it. Teams fear: Losing competence Being left behind Increased pressure without clarity Change that feels imposed rather than explained The most successful leaders do three things exceptionally well: Create a clear, compelling narrative for change Explain the opportunity — what improves for customers, teams, or the business Address the risk of doing nothing When leaders shift from “telling people what’s changing” to “helping people see why change matters,” adoption accelerates and resistance drops. 3. The hardest step in a career isn’t senior → director... It’s expert → leader. This is the transition that repeatedly causes the most friction. Top performers get promoted because they’re technically strong. But the moment they lead others, the job changes completely. They must shift from: Doing → Enabling Solving → Coaching Control → Empowerment Certainty → Curiosity And that identity shift doesn’t happen automatically. In many cases, new managers feel stuck between “being the expert” and “being a leader,” resulting in: Poor delegation Over-involvement in the work Bottlenecks Frustrated teams Emotional exhaustion Formal support during this transition — through coaching, manager frameworks, and practical skill‑building — is one of the highest‑ROI investments any business can make. 4. Growing organisations need structure — not just great intentions Many early‑stage or founder-led businesses reach a tipping point where informal ways of leading no longer scale. We repeatedly heard challenges such as: “We’ve grown too quickly for our processes.” “People don’t have clarity on expectations.” “We need to formalise how leadership works here.” “We don’t have a consistent set of values or behaviours.” The fix isn’t bureaucracy. It’s structure with purpose. Growing organisations benefit massively from: ✔ Clear, lived company values Not posters. Behaviours. ✔ Defined leadership pathways So people know what leadership looks like here. ✔ Competency models That create consistency in how leaders coach, communicate, and make decisions. ✔ Succession planning So progress is planned, not reactive. ✔ A leadership development system Integrated into performance, recruitment, and culture. When these foundations are in place, businesses scale faster without losing who they are . What This Means for UK Businesses in 2026 Across all four trends, one message stands out: Leadership isn’t something you leave to chance. It’s something you build deliberately. The organisations that will win in the next decade won’t simply have great products or services. They’ll have strong leaders at every level — equipped, confident, aligned, and ready. That takes intentional design, evidence‑based development, and the kind of structured support that turns potential into capability. How M4C Helps At M4C, we work with leaders and organisations to: Diagnose their leadership capability Build competency-led development pathways Equip new managers with practical, usable leadership skills Support founder transitions and succession planning Embed change-ready cultures Create scalable leadership systems that organisations can own long-term If your organisation is growing — or needs leadership to grow — we’d love to help you build the structures and capability to get there with confidence..
by PH795074 2 September 2025
In today’s fast-evolving business landscape, agility and expertise are more critical than ever. For UK businesses—especially SMEs and startups—accessing top-tier leadership without the financial burden of full-time executive hires is no longer a pipe dream. Enter the fractional director : a flexible, cost-effective solution that’s reshaping how companies scale, strategise, and succeed. What Is a Fractional Director? A fractional director is a seasoned executive—such as a CFO, CMO, or Commercial Director—who works with a business on a part-time, interim, or project basis. Unlike traditional full-time hires, fractional directors bring high-level strategic insight and leadership while offering the flexibility to engage only when needed. The Business Case for Fractional Leadership UK companies are increasingly embracing fractional leadership, and the reasons are compelling: Access to Elite Talent : Fractional directors often come with decades of experience across industries. For smaller firms that may struggle to attract full-time C-suite talent, fractional roles open the door to expertise that would otherwise be out of reach. Cost Efficiency : Businesses report savings of 40–60% in labour costs by hiring fractional executives compared to full-time counterparts This model allows companies to pay only for the time and expertise they need—no overheads, no long-term commitments. Strategic Agility : Fractional directors are adept at hitting the ground running. Whether it’s navigating a growth phase, entering new markets, or managing change, they deliver rapid impact with minimal disruption. Scalability and Flexibility : Companies can scale leadership resources up or down based on evolving needs. This is especially valuable in uncertain economic climates, where adaptability is key. Objective Decision-Making : Operating outside internal politics, fractional directors offer unbiased perspectives and challenge the status quo—often leading to innovative solutions and improved performance . A Growing Trend in the UK The rise of fractional working in the UK is more than a passing trend—it’s a strategic shift. In early 2025, around 5% of UK employees were in interim roles, with many more operating as independent contractors. Why Now? Post-pandemic shifts, economic uncertainty, and the rise of AI-driven automation have all contributed to a rethinking of traditional employment models. Businesses are under pressure to stay lean while still accessing the strategic leadership needed to thrive. Fractional directors offer a way to do just that. As Roei Samuel, CEO of Connectd, puts it: “Fractional leadership isn’t a stopgap. It’s a scalable, sustainable model for the future of work that enables smaller companies to grow smarter.” Conclusion: A Smarter Way to Scale For UK businesses looking to stay competitive, fractional directors offer a powerful blend of expertise, flexibility, and financial efficiency. Whether you're a startup navigating early growth or an established firm seeking fresh strategic insight, fractional leadership could be the key to unlocking your next phase of success.  At M4C Ltd , we help businesses connect with the right fractional talent to drive transformation and growth. Get in touch to explore how a fractional director could elevate your business.
by PH795074 25 March 2025
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