At the time of writing the leaders of nations, businesses and households and grappling with the global corona virus pandemic.
This is a fast moving crisis situation of the like none of us have experienced before as individuals, parents, children or as leaders.
Many of us are having to adapt to new ways of working, living and communicating and leading our teams and organisations.
A lot of us will be facing some very difficult situations personally and in our business lives and eyes will be upon us a leaders for clarity - when perhaps we have none ourselves, for direction - when perhaps the way forward is not obvious and for support - when perhaps we too are feeling overwhelmed.
In fast moving situations when acting in a timely clear and decisive fashion it's easy to become autocratic and lose sight of your "why" your core purpose and to rapidly head off in directions that stakeholders may feel are at odds with your espoused values and brand message.
My recommendations to help are as follows, make your communications with your teams open honest and transparent, they are all aware of the current situation and it is ok to show vulnerability whilst still showing strong leadership.
Do not prioritise solving the issue of the day above maintaining your reputation or that of your organisation. Involve others, that might mean forming a small crisis team of other leaders, stakeholders and advisors, have short and purposeful meetings daily if possible using technology to ensure social distancing in this situation.
Why daily? In a fast moving situation its important to be working on todays issues today and not yesterday's. Introduce a crisp and standard running order for your meetings.
For example.
Situation Report (Sit Rep) - Our current situation, make it a fact rich and time stamped record.
Today's "Must win battles" - the critical issues to be addressed in this 24 hr period, based upon the Sit Rep and balanced against your core purpose & values.
Action log - record the decisions you have taken, and why. Are your actions reflective of good governance and balancing head vs heart. Ask how you might be remembered for the actions you take? Make sure your action log is constantly updated, all actions have an owner and are time bound for completion.
Summarise, clarify understanding with each team member.
Remember this is not a time to deliberate and seek perfect or elegant solutions ... good is good enough, be bold, be positive and be led by your purpose and values.
In order to make up ground and increase your own and your organisations state of preparedness you may also want to create a team with some of your most creative minds to think about worst case scenarios - if you could see the worst things coming what might you put in place now before they arrive? Could some of the actions you are already taking be scaled to tackle a worst case scenario?
Create time each day to reflect upon how you can bounce yourself, your team or your business forwards rather than bouncing back. What changes have you had to adopt that you could embrace and develop further to build a more resilient and future proof organisation.